Virtual assistants are remote employees who provide administrative support to you and your company, typically part-time. They can perform tasks normally performed by an executive assistant, including scheduling appointments, making calls, organising travel or organising emails. Most of them work as independent contractors, but some are employed as remote full-time workers. Virtual assistants work for companies of all sizes, in many different industries.
Administrative work
Virtual assistants tend to be hired for administrative work. It includes booking trips and scheduling meetings. For a Virtual PA Essex, visit https://getaheadva.com/our-services/business-administration/virtual-pa-services/essex/
Bookkeeping
Virtual assistants are a great way to manage your finances and keep track of expenses.
Personal Assistant
In addition to their regular duties, virtual assistants can also help with organising tasks outside the workplace. Personal duties include organising a schedule, purchasing gifts for family and friends, and booking holidays.
Customer service
Virtual assistants are a great way for companies to reach out to customers who need help with troubleshooting, or want a place to give feedback. Virtual assistants are able to address routine, basic concerns or provide tutorials. If they cannot help the customer, they will escalate the issue to the right person in the company.
Data entry
Virtual assistants are not limited to admin tasks. They can also take on a variety of other responsibilities, such as data entry. A virtual assistant in this role can easily compile the data and check its accuracy. This is particularly useful for patient records, billing, post office work, and school administration.
Research
Research is essential for every business, whether it be to analyse the market, its customers or its performance. The research can also be sold to clients. Even with dedicated resources, research can take a lot of time. Some companies hire virtual assistants to help them compile this information. These tasks, which are usually more manual in nature, are best left to virtual assistants who specialise in data analysis.
